Where We Ship From
All zamani orders are shipped from our fulfilment hubs in Dubai, UAE or Kuwait. We partner with DHL, UPS, and Aramex to deliver worldwide.
Free shipping is available on qualifying orders. The threshold varies by currency and is shown at checkout.
Delivery Times and Shipping Fees
Shipping fees are calculated at checkout based on your location. Below are our estimated delivery windows from the date your order ships.
| Region | Estimated Delivery | Shipping Fee |
|---|---|---|
| UAE | Within 24 hours | 15 AED |
| Kuwait | Within 24 hours | 2 KWD |
| KSA, Qatar, Bahrain, Oman, Jordan, Turkey | 1 to 3 days | Calculated at checkout |
| UK + EU | 2 to 5 days | Calculated at checkout |
| Australia, New Zealand | 2 to 5 days | Calculated at checkout |
| USA, Canada, Mexico | 2 to 5 days | Calculated at checkout |
| Singapore, Malaysia, South Africa | 3 to 6 days | Calculated at checkout |
| Rest of World | 3 to 6 days | Calculated at checkout |
These are estimated timelines from our courier partners. Occasional delays may occur due to weather or customs processing.
Customs, Duties, and Import Taxes
Depending on where you live, your local customs authority may charge import duties or taxes when your order arrives. These charges vary by country and are determined by your government, not by zamani.
Duties included (no extra charges):
- United States
- United Kingdom
- Europe (EU countries)
- Australia
- Qatar
- UAE, Kuwait, Bahrain
Potential charges at delivery:
- Saudi Arabia (KSA): Approximately 30 SAR in customs and clearance fees
- Jordan: Approximately 6 JOD in clearance fees
- Rest of World: Please check with your local customs authority for estimated import fees
If you are unsure about duties for your country, feel free to email us at [email protected] before ordering and we will do our best to provide an estimate.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number and a direct link to track your package. You can expect:
- Order confirmation: Sent immediately after payment
- Shipping confirmation: Sent once your package leaves our fulfilment hub, with tracking link
- Delivery updates: Available through the tracking link in your email
If you have not received a shipping confirmation within 48 hours of placing your order, please contact us at [email protected].
Need to Change Your Shipping Address?
We begin preparing your order as soon as payment is received. If you need to change your shipping address, contact us within 2 hours of placing your order at [email protected]. After that window, we may not be able to make changes as your package may already be in transit.
Don't See Your Country at Checkout?
Email us at [email protected]. We will add your country within 24 hours so you can place your order.
Last updated: March 12, 2026
